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Wisconsin Department of Natural Resources Wisconsin Wastewater Operator's Association WDNR - Operator Certification and Licensing Environmental Protection Agency River Watch - Upper Mississippi River Basin
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WASTEWATER DEPARTMENT
Hours: The Wastewater Treatment Facility’s normal business hours are from 6:30 AM to 3:00 PM Monday through Friday and 6:30 AM to 10:30 AM on weekends and holidays. We encourage anyone interested to call ahead and make tour arrangements. Tours of the facility take approximately 1 hour. The tours are mainly outdoors, so dress accordingly. Contacts: Phone – (608) 326-8534 Cell – (608) 306-0365 Email - pdcwwtf@mhtc.net Fax (608) 326-9624 Mail: PO Box 324, Prairie du Chien, WI 53821
HOW IT WORKS
A sewer bill is based upon the amount of water used and is made up of two separate fees: a base fee and a volume charge based upon the amount of water used. Customers are billed quarterly. The volume charge is $2.58 for every 100 cubic feet of water (or approximately 750 gallons) used for residential, commercial, and most industrial customers. If the nature of an industrial customer’s sewage (amount of biological oxygen demand and suspended solids) is such that it creates a greater impact on the wastewater treatment plant, the customer is charged an additional surcharge. Drastic increases in a water/sewer bill may indicate possible plumbing problems. If you are concerned about an increase in your bill, the Water Department might be able to help you locate the problem. While City personnel can't make repairs in your home, just knowing the problem exists can help you get prompt service in fixing it. In some cases, a water leak may even qualify for an adjustment to your bill. See the list of Sewer Service Charges for more information. To learn how you can help prevent potential sewer problems, please read the Public Notice regarding proper sanitary sewer use/disposal. For questions on your sewer bill, contact City Hall at 326-6406.
To Start Service at Connected Site - To establish sewer & water service at a site that is already connected to the sanitary sewer system, contact City Hall at (608) 326-6406. To End Service at Connected Site - An owner or tenant of property supplied with sewer & water may discontinue this service by calling the City and asking for service to be discontinued. The minimum charge will continue to be billed as long as the sewer & water remains connected, whether or not any water is consumed. Establishing a New Connection Where None Exists - The City requires a Utility Permit and a $500 permit fee prior to installation of new connections to the sanitary sewer system. Any repairs to sanitary sewer lateral also require a permit, a $25 permit fee, and an inspection. In addition, disconnecting sanitary sewer service, such as when a building is razed, requires a permit, a $25 permit fee, and an inspection. Permits can be obtained by contacting Julie Jackson, Municipal Technician, at City Hall at (608) 326-8024 or pdcjack@mhtc.net. Effective January 1, 2007, all new sanitary sewer laterals require the installation of a trace wire (see the link below for specifications). Holding Tanks/Septic Dumping Charges - The charge for dumping a holding tank from a recreational vehicle, with a tank not exceeding 300 gallons, is $10. Septic tank haulers pay $20 per dumping plus $40 for every 1000 gallons dumped. Holding tank haulers pay $20 per dumping plus $10 for every 1000 gallons dumped. Porta-potty tank haulers pay $20 for every 500 gallons dumped. Facility Tours - The Wastewater Treatment Facility’s normal business hours are from 6:30 AM to 3:00 PM Monday through Friday and 6:30 AM to 10:30 AM on weekends and holidays. We encourage anyone interested to call ahead and make tour arrangements. Tours of the facility takes approximately 1 hour. The tours are mainly outdoors, so dress accordingly. History of the Facility - The original sewage treatment system was constructed early in the 20th century. At that time, the discharge went directly into the Mississippi River. In 1956, the system was upgraded and expanded resulting in the first wastewater treatment facility being built on the current site. In 1971, there was an expansion of the facility from a primary to a secondary treatment plant. These improvements included new pumping equipment, two primary clarifiers, and an aerobic digesting tank. The secondary treatment consisted of a mix-type aeration basin for the activated sludge process. The facility went through upgrades in 1982, 1987 and 1992 as well as a major renovation in 1995. The renovation included new final clarifiers, biosolids processing equipment, increased storage to over 1 million gallons, a larger and more efficient activated sludge aeration basin, grit removal, and higher output blowers that provide oxygen to the bacterial life and suppress odors in the storage tanks through the use of more efficient piping and diffusers. In 1997, the facility began treating the wastewater for phosphorus through biological and as necessary, chemical (aluminum sulfate) treatment. The sanitary sewer collection system has approximately 27 miles of piping and also includes six sewage collection lift stations that pump the sewage to the treatment facility. The facility can process up to two million gallons per day of sewage.In addition to the City’s collection system, the treatment facility also accepts the wastewater from the Towns of Bridgeport and Prairie du Chien as well. |
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